messaging-videomail
Next Gen VoiceMail
VideoMail
MMSmail
Unified Messaging

MMSmail

  • Do you have high value customers who avoid using voice and videomail? If so VoxSurf has the answer.

  • VoxSurf’s MMS call completion service provides a compelling call completion service that makes voicemail appealing due to it’s simplicity to use and fun content compared to traditional voicemail.

  • The inclusion of user generated content adds a viral experience which drives both usage and revenue purchased content.

  • MMSmail provides a low risk method of generating more call completion revenue with minimal CAPEX costs.
Do you have high revenue subscribers who don’t use voicemail?

Voicemail penetration is diminishing as subscribers avoid using the traditional voicemail services. Many large operators have penetration of 60% or less. A significant segment who do not use traditional voicemail are high value customers who use lots of messaging and call minutes, but who perceive traditional voicemail as boring and inconvenient.

Direct Delivery
The simplicity of MMS call completion comes from the direct delivery of messages via MMS to the handset. The automatic delivery of new messages means that the service appeals specifically to those subscribers who avoid voicemail due to their dislike of dealing with IVR systems to retrieve messages.

MMS call completion
MMS messages more attractive and fun. Each voice message includes a fun animation that plays with the voice message. These animations are selectable by the subscriber. Each animation is provided as part of a family which provide a range of animations that surprise the subscriber each time by changing or in some cases by telling a story.

Video Support
Like all VoxSurf services MMS call completion also includes video support. Video call completion is provided which delivers video messages direct to the subscriber by MMS.

Video messages are either delivered as recorded, or the caller can choose to replace their video with a fun avatar by browsing and selecting a avatar during the call.
Web Access
All subscribers are also provided with web access allowing access to the messages, both voice and video. Subscribers can play the messages, resend them to their handset, and personalise the service to their preferences.

Personalisation
MMS call completion provides much richer personalisation than traditional voicemail services. Subscribers can customise their avatar by selecting an existing animation or by purchasing more from the online.

Video subscribers can also purchase fun video greetings from the CandyStore to personalise their video answer service.

The CandyStore includes regularly refreshed content generated by VoxSurf and their content partners and that can be purchased by subscribers.

Managed Services
MMS call completion is available as both an installable product and also as a managed service. The managed service enables operators to launch this as a complement to their traditional voicemail service with minimal CAPEX costs using a revenue share model.

The managed service includes full operator branding including voice, web and CandyStore with integration to the operators existing MMS and SMS delivery infrastructure as required.